Legal notice
Last updated: September 10, 2026
In accordance with French law no. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN), the following information is provided to users of the site https://tickserv.com.
Site publisher
The site tickserv.com is published by:
- Company name: GONOTECH
- Legal form: EURL (single-member limited liability company) with share capital of €1,000
- Registered office: 54 rue Paul Lafargue, 69100 Villeurbanne, France
- Registration: RCS Lyon 939 404 695 — SIRET (registered office) 939 404 695 00016
- EU VAT number: FR56939404695
- Email: support@tickserv.com
- Telephone: +33 6 36 23 17 61 — not a premium-rate number; calls are charged at your operator's standard rate
- Publication director: Timothée Gonnet (managing director)
Site hosting
The site is hosted by:
- Cloudflare, Inc.
- 101 Townsend Street, San Francisco, CA 94107, United States
- support@cloudflare.com
The game servers ordered by users run on the cloud infrastructure of Hetzner Online GmbH (data centre in Germany) and OVHcloud / OVH SAS (data centres in France, the United Kingdom, Germany and Canada — Quebec). The location is chosen by the user when creating their server; if it is unavailable, the server is started in another data centre on the same continent.
Intellectual property
All elements of the site (structure, texts, the “TickServ” brand, logos, graphic elements) are protected by intellectual property law and remain the property of GONOTECH or its partners. Any reproduction or representation, in whole or in part, without prior authorisation, is prohibited. Third-party game trademarks and content remain the property of their respective owners.
Personal data
The processing of personal data carried out as part of the service is described in the Privacy policy. You have all your rights there (access, rectification, erasure, and so on).
Terms of sale and mediation
The terms of sale of the service appear in the Terms and Conditions of Sale.
Pursuant to the provisions of the French Consumer Code on the consumer dispute mediation process, after contacting us and failing to obtain a satisfactory response, you may refer the matter free of charge to the consumer mediator designated by TickServ:
CM2C
49 rue de Ponthieu, 75008 Paris, France
Telephone: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net
Contact
For any question about the site: support@tickserv.com or +33 6 36 23 17 61 (not a premium-rate number).
Please use email in preference: it lets you attach whatever the request needs (server ID, screenshot, log excerpt), it keeps a written record of the exchange — and a complaint sent in writing is the precondition for referring a dispute to the mediator (above). The telephone line remains available for requests that suit it.